You want goods and cargo picked up and delivered with precision from dock to the store.
With real-time management solutions for your orders, you can boost speed and customer satisfaction and minimize wait time.
Customize your shipment to your needs with a route optimizing solution from Bluebird.
Scan packages, speed delivery times, record deliveries, capture signatures and ensure proof of delivery.
With our solutions, you can easily inform drivers about a new delivery destination or a change in route.
Challenge
To thrive in the competitive distribution market, workflow efficiency and customer satisfaction are critical. Today’s customers are much more demanding; they want proactive notification and transparency to every part of your service. Drivers must be time-sensitive and do more for your customers with less errors and overtime. Losing a key customer is easy, but improving customer satisfaction is hard.
Solution
Use Bluebird’s solutions to push information to customers, reduce customer service costs and improve their satisfaction. With our mobile computers, information is immediately sent from the pick-up to downstream operations, allowing direct store delivery. Automate processing of shipment information to increase the accuracy and speed delivery times.
Benefits
· Deliver orders directly to the store by managing data real-time
· Enhance route optimization
· Scan packages, record deliveries, and capture signatures
· Speed delivery times with automated processing of shipment information